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Privacy policy

Last update:
July 8, 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website. By using this site, you agree to the practices described below.

2. Information we collect

We may collect various types of personal and non-personal information, including but not limited to:

  • Contact details such as your name, email address, and phone number
  • Business or company information provided through enquiry forms
  • Project details you choose to share with us
  • Technical data such as IP address, browser type, and device information
  • Usage information including pages visited, time spent on site, and referral sources

3. How we use your information

Collected data may be used for purposes such as:

  • Responding to enquiries and providing quotes
  • Communicating about projects, updates, and services
  • Improving the website’s functionality and user experience
  • Sending relevant updates or marketing (only if you’ve opted in)
  • Meeting any legal, regulatory, or contractual obligations

4. Sharing your data

We do not sell or trade your personal information. However, we may share data under the following conditions:

  • With trusted third-party providers who assist in operating our website or services (e.g. hosting, analytics, email platforms)
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of our business, our clients, or others

Any third-party providers are required to keep your information secure and use it only for the purposes agreed.

5. Data retention

Your information will be stored only for as long as it’s needed for the purposes outlined in this policy or as required by law.

Once it is no longer necessary, we will securely delete or anonymise the data.

6. Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or deletion of your personal data
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a relevant supervisory authority if you believe your data rights have been violated

We will respond to all requests in line with applicable data protection laws.

7. Contact

For any questions or concerns about this policy, you can contact us at:
hello@christiecreatives.au